NettetCourse description. This course covers how to approach difficult conversations and the steps and principles involved in addressing them. It covers resolving conflict, performance management, reflective activity, effective two-way communication, and generating confidence and commitment in your staff. This managing difficult conversations … Nettetbecome a difficult conversation very quickly. There are also times when it is important not to engage in a difficult conversation and let it go. This knowledge can help inform …
Courageous Conversations Training - Express Pros
NettetManaging Challenging Conversations is a highly interactive learning journey. Participants begin the journey with 20-30 minutes of pre-work reflection, where they identify a difficult conversation they've had and analyze the situation. This pre-work is used extensively in the 1/2 day program as participants apply what they're learning to … Nettet18. okt. 2024 · In this course, Marlene Chism explains how to have difficult conversations, build your communication skills, and improve your relationships, … icd 10 code for acute interstitial nephritis
Courageous Conversations – Leadership Academy
NettetFor the purposes of this checklist a conversation is defined as a face to face exchange of information and views between two people. A difficult conversation is one whose primary subject matter is potentially contentious and/or sensitive and may elicit strong, complex emotions that can be hard to predict or control. Action checklist 1. NettetChallenging conversations and how to manage them (PDF, 195 KB) Details Advice and practical steps for employers and line managers on handling challenging or difficult … NettetHolding Difficult Conversations Use the DialogueWORKS process for holding any conversation with anyone no matter how difficult the topic may be. ... The REAL Conversations training will be facilitated by a Certified Master Trainer. The price of the course is $299 for the 4 and ½ hour, online, live event. Date April 22, ... icd 10 code for acute hypertension